Social Events Sole Establishment, trade license number 1144424, is an event-services company based in Dubai. We organize public events, private events, event experiences and selected furniture and event rentals.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, make a booking, apply to participate in an event, rent an item, attend an event or communicate with us.

Depending on how you interact with us, we may collect your name, business name, email address, phone number, address, social-media handle, event details, booking information, payment status, rental selections, trade-licence details, staff details, messages, approvals and any information you provide through our forms or email.

For website visitors, we may also collect technical information such as device, browser, IP address, pages viewed and cookie information.

We use your data to respond to enquiries, review event applications, manage bookings, issue invoices, organise events, coordinate rentals, process payments, send operational updates, manage event access, protect our property and legal rights, and comply with legal obligations.

We may also use your data to improve our services and send marketing only where you have agreed to receive it or where permitted by law.

When you book a Social Events service, apply for a public event or rent an item, we use your information to manage your booking from start to finish.

This may include confirming your booking, sending invoices, arranging delivery or collection, sharing setup details, issuing staff badges, managing event participation, processing a security deposit and responding to any service-related concern.

After an event, we may invite participants, clients or guests to complete feedback surveys or share their experience. This may include voluntary information about their experience, satisfaction, sales outcome, footfall, costs, event impact or suggestions for improvement.

We use this information internally to understand the event outcome, improve future events and make our services better. Individual responses and business-performance information will not be shared with other participants, clients or third parties unless we have permission or are legally required to do so.

Where possible, we use combined or anonymised feedback when reviewing overall event performance.

For selected private-event clients, Social Events may provide guest invitation and RSVP coordination.

Where a client provides a guest list, the client remains responsible for ensuring they have the right to share that information and contact those guests about the event.

Social Events will use guest information only to deliver the agreed invitation, RSVP, reminder and event-detail service. We do not sell, add to our own marketing database or use a client’s guest list for unrelated marketing.

If a guest has independently subscribed to Social Events marketing through our own website, event registration, form or other direct opt-in, we may continue to contact them in line with the consent they gave us. Their Social Events marketing profile remains separate from the client’s guest list and RSVP record.

We may use your information to send booking confirmations, payment reminders, event applications, RSVP messages, venue details, setup instructions, rental updates, delivery notifications, guest reminders and other essential communications connected to an active booking or event.

Operational communication may be sent through email or WhatsApp. WhatsApp is used for updates and notifications only; all official approvals, changes and enquiries must be kept through email.

Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use our website and measure the performance of advertising campaigns.

You can manage cookies through your browser settings or through our website cookie controls, where available. Disabling some cookies may affect website functionality.

We only share information where reasonably necessary to provide our services or meet legal requirements.

This may include payment providers, website and email providers, WhatsApp and communication providers, venues, delivery partners, suppliers, contractors, event staff, professional advisers, insurers, government authorities and other trusted service providers involved in your booking.

We do not sell, rent or provide our customer, participant or community database to another business.

We may use WhatsApp to send event invitations, RSVP messages, booking updates, reminders, location details, delivery notifications and other relevant service communications.

Unless a message specifically asks for an RSVP response, Social Events WhatsApp notifications are one-way and are not monitored for enquiries, approvals, changes or customer-service requests. Replies sent to these notifications may not receive an individual response. For support, approvals, changes or questions, please contact us by email.

Where Social Events is managing an RSVP service, guest responses may be processed through the automated RSVP flow only. This does not make the WhatsApp channel a general enquiry or customer-service channel.

Marketing messages are sent only where you have opted in or where otherwise permitted by law. You may opt out of marketing at any time. Opting out does not stop important messages relating to an active booking, payment, rental or event.

Social Events, venues or authorised photographers may capture photographs and videos during events for operational, documentary and marketing purposes.

We will use reasonable notice where photography or filming is taking place. If you do not wish to be featured, please inform a Social Events team member before or during the event. While we will consider reasonable requests, we may not always be able to remove someone from wide crowd imagery, live footage or content that has already been published.

Virtual meetings may be recorded or AI-noted for accurate meeting records. Participants will be notified before this takes place.

Some of our service providers may process or store data outside the UAE. Where this happens, we will take reasonable steps required by applicable law to protect your information.

We keep personal data only for as long as it is reasonably needed for bookings, events, rentals, accounting, legal obligations, dispute resolution and business records.

Guest lists used for RSVP services are kept only for the agreed event purpose and then deleted, returned or securely archived where legally required.

Subject to applicable law, you may request access to your personal data, ask us to correct inaccurate information, request deletion in certain circumstances, withdraw consent, object to direct marketing or ask how we use your data.

To make a privacy request, please email us at [Insert privacy email]. We may request proof of identity before processing your request.

You may unsubscribe from marketing emails or messages at any time using the unsubscribe option provided or by contacting us directly.

We may still send you important communications about an active booking, payment, rental, public-event application or event you are attending.

Our services are not intended to collect personal data from children without the involvement of a parent, legal guardian, school or responsible event organiser.

Where an event involves children, the relevant parent, guardian or organiser is responsible for providing any required consent, photography permissions and safeguarding information.

We use reasonable organisational, technical and physical measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.

No online system is completely secure. Please do not send card information, sensitive financial information or confidential documents through WhatsApp, Instagram or informal communication channels.

Our website and communications may link to third-party websites, ticketing platforms, venues or social-media platforms. These services have their own privacy policies and practices. Social Events is not responsible for their content, security or handling of personal data.

We may update this Privacy Policy when our services, systems or legal obligations change. The latest version will always be available on our website with its effective date.

For any privacy question, request or complaint, please contact:

Social Events Sole Establishment
Trade Licence: 1144424
Email: [Insert privacy email]
Registered Address: [Insert registered address]